Terms of Service:

The website laina.ro, hereinafter referred to as laina.ro, is the property of SC TAF & LAINA PARTNERS SRL, registered in Str. Aleea Aliorului, no. 2, sector 4, Bucharest, with registration number J40 / 1192/2014 and will be called Laina Couture.

Use of this site implies the acceptance of the terms and conditions below, as well as the confidentiality requirements. We recommend reading them carefully.

Laina Couture assumes the right to amend these provisions without further notice. The latest version can be found by visiting this page, called the Terms and Conditions. If the user does not agree to the terms and conditions of use, he must immediately cease using the services laina.ro.


The content, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the site, is the exclusive property of Laina Couture, being all rights reserved In this respect, directly or indirectly (through use and / or publication licenses).

Customer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, incorporate any content in any context other than the original intended by Laina Couture, including any content outside of the site, removal of the sign that authorizes Laina Couture on the content, and participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, except with the express written consent of Laina Couture.

Any content that the customer / purchaser has and / or gains access by any means is covered if the content is not accompanied by a specific and valid usage agreement between Laina Couture and this and without any warranty Implicitly or explicitly formulated by Laina Couture with reference to that content.

The customer / buyer may copy, transfer and / or use the content only for personal or non-commercial purposes.

If Laina Couture gives the customer / purchaser the right to use as described in a separate use agreement, a certain content to which the customer / buyer has or will gain access under this agreement, this right extends only to of that or those content defined in the agreement only during its existence or content on the Site or the period defined in the Agreement under the defined terms and conditions, if any, and is not a contractual commitment from Laina Couture to that customer / buyer or any other third party who has / has access to this transferred content by any means and that could or may be harmed in any way by this content during or after the expiration of the use agreement.

No content transmitted to the customer or the buyer through any means of communication (electronic, telephone, etc.) or acquired by accessing, visiting and / or viewing constitutes a contractual obligation from  Laina Couture  and / or the employee / presumed  Laina Couture  that mediated the transfer of content, if any, to that content.

 Laina Couture cannot be held liable for any expense or injury suffered by a user / customer in violation of the terms and conditions listed above or of the applicable copyright laws.


Prices, products and services are available at laina.ro

All the products by Laina Couture , are new, in the original packaging and accompanied by the tax invoice. The prices displayed on the laina.ro site include T.V.A. according to law. Prices displayed in foreign currency are updated daily based on the NBR exchange rate. The price, payment method and payment term are specified in each order. The seller will issue an invoice to the buyer for the delivered products, the buyer’s obligation being to provide all the information required to issue the invoice in accordance with the legislation in force.


The seller will send to the buyer the invoice for the order containing the products sold by  Laina Couture  as well as for any other payments related to the order, exclusively in electronic form, by e-mail, to the e-mail address mentioned by the buyer in his / her account.

In order to correctly communicate the order invoice, the buyer has the obligation to update the data in his account whenever necessary and to access the information and documents related to each order existing in the account.

By sending the order, the buyer agrees to receive the invoices in electronic form by adding them by  Laina Couture to their account or by e-mail at the email address mentioned in their account.

Online payment with the card – the transaction is processed by a third-party company specializing in secure online payments. Card data as well as personal information required for payment are not viewed or stored in any way by laina.ro Payment with the security card is 3D SECURE.

By bank transfer to SC TAF & LAINA PARTNERS SRL account, RO32738058, proof of payment must be sent by e-mail to client@fashionbylaina.eu

Pay with PayPal.

Products ordered must be paid in full; otherwise delivery will not be made.


 Laina Couture  newsletters are passed through specialized and approved partners by  Laina Couture . This ensures confidentiality and security of information.

When the customer creates an account on their site, they can agree to receive Newsletters.

The customer may change his / her option to the seller’s agreement at any time:

1. Get in touch with  Laina Couture  in this regard.

2. Change the settings in your client account.

3. Access the unsubscribe link displayed in the commercial messages received from  Laina Couture.


 Laina Couture offers for sale products that are in stock and products that are available on order. If the product displayed on our site is out of stock you can register for a special notification at office@laina.ro and you will enter our waiting list for the desired product you will be notified within 24 hours about Product availability, so you can confirm your order. Please be aware that occasionally certain products that have a particularly high demand will be sold in a fairly short period.

Delivery of products will be done anywhere in the country and abroad.  Laina Couture  reserves the right to confirm orders before honoring them by contacting our customers.

Delivery is made through Urgent Cargus for orders in Romania and by DHL for international orders, depending on the delivery area and the weight of the product, the transport cost may be different.

The delivery term will be communicated to the phone ordering sender of the order by sales consultants  Laina Couture.

The delivery term of the product will be agreed by phone with the sales consultant, will be entered in the order and on the pro forma invoice, but will not exceed 50 days from the receipt of the order.

Order processing can take 3-5 days for stock products, up to 20-50 business days during rebate campaigns, promotional offers, or wagering times.

Any order is subject to subsequent verification of availability of the products in stock. If the customer is not found at the specified address, within the agreed time interval, the courier will return once more after contacting the customer, after whom the order will be canceled and the product returned to the premises, the customer going to bear the cost of a new delivery, regardless of the value of the products ordered.

The receipt of the products is the customer’s acceptance that the products have arrived in good condition and the proof is represented by the customer’s signature on the legal tax documents.

When making the delivery, please ensure that the product is packaged, integrated and accompanied by the tax invoice. Any further claim comes out of the responsibility of  Laina Couture, the bill is a sale / purchase contract under Romanian law in force. The customer expressly agrees to the signature of the package accompanying document that he / she has received the product / products that is / are in compliance with the order and its needs.

 Laina Couture reserves the right to delay or cancel deliveries of ordered products if they cannot be honored for reasons beyond  Laina Couture, including: fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, uprisings, civil disturbances or other impediments of force majeure according to the Romanian law.


The customer may unilaterally terminate the contract without claiming a reason, within 10 working days, in accordance with OG 130/2000, supplemented by Law 51/2003 on the legal status of distance contracts, only in writing by email to office@laina.ro, and can return the product / products within the same 10 business days only if it is in perfect condition, including the packaging, accessories and related supplies, the customer will only bear the cost of the shipment.

Returned products must be shipped to TAF & LAINA PARTNERS SRL, 12 Episcopul Chesarie Street, postal code 040183, sector 4, Bucharest.

According to OG 130/2000 regarding the legal regime of distance contracts: “The consumer has the right to notify in writing to the trader that he renounces the purchase, without penalties and without invoking a reason, within 10 working days after receipt of the product or, Of services, from the conclusion of the contract “. The return of products is subject to this law only for products delivered to customers by express courier. Orders that were issued at  Laina Couture  headquarters or carried by  Laina Couture  directly to customers through their own staff are not considered as distance trade but sales through specialized shops as they can be viewed, verified and personally accepted as an appropriate to the purpose and needs of the client.

According to the clause contained in OG 130/2000 art.2 let. In the case of purchasing products from this site using remote communication techniques, if the product is returned to a state in which it can no longer be sold as new,  Laina Couture reserves the right to request a refund for the product In the initial stage (if possible). If the product has traces of use and can no longer be sold,  Laina Couture  reserves the right to refuse the return and the product will be resold to the customer at its expense.

Products purchased at a distance can be returned according to OG 130/2000. They can be returned, in their original packaging and in the same condition they were received, within 10 business days of receiving without penalty and without invoking any reason. Product returns will be made at the expense of the customer, using the same shipment service as the shipment. Laina Couture  will return the order value within 30 days from the date of writing the contract and receiving the returned product. Reimbursement and return terms do not include delivery costs. Returned amount will be credited to the client’s account, communicated in writing to the email address cliebt@fashionbylaina.eu. Products that show physical alterations of any kind are not accepted for return.

“Custom made” products are custom-made products customized on body size, products that are not available in stock and are specifically ordered by the customer cannot be returned, being considered as “Custom Made”.


User access, links to other sites, operating errors.

The use of the laina.ro site guarantees the user limited access for personal interest – making online orders, information, and does not give him the right to download or partially or completely modify the site or site materials, To reproduce in part or in whole the site, to copy, to sell / resell or to exploit the site in any other manner, for commercial purposes or contrary to TAF & LAINA PARTNERS SRL’s interests, without its prior written consent.

The right to create a web link to laina.ro is limited, non-exclusive and revocable.

The laina.ro site is hosted by a third-party server, and will not be held responsible for any errors occurring on the site for any reason whatsoever, including changes to the site, settings, or updates to scheduled scripts.

Laina.ro is not responsible for the content, the quality or the nature of the sites reached through links on the website laina.ro, for those websites, the owners of the sites in question are fully responsible.


All products marketed by  Laina Couture are subject to warranty conditions in accordance with applicable laws and trade policies of manufacturers. Goods are new in their original packaging. For products sold and delivered by Laina Couture, warranty certificates are issued directly by the manufacturer. Any product ordered through this site will be of satisfactory quality, appropriate for its purpose, and will conform to the description on the site.


Any other issue caused by the products and services presented on laina.ro and not already dealt with by any article in this document will be settled amicably within 30 working days of the date of written notice of the issues , By the user. If the conflict has not been settled amicably, jurisdiction lies with the Romanian courts or with an alternative dispute resolution body agreed by both parties. By agreeing to the Terms and Conditions of Use of the laina.ro site, the client fully assumes the consequences arising from the use of the site under these conditions.

TAF & LAINAPARTNERS SRL does not assume responsibility for losses that are not caused by personnel due to negligence, indirect losses, which are a side effect of certain actions or that are not reasonably foreseeable by the client laina.ro.